Guides
- Instagram fixes: Instagram accounts that are disabled, suspended, stuck on selfie checks or taken over.
- Facebook fixes: Disabled profiles, suspended accounts, restricted Pages, ID checks and lost logins on Facebook.
- Meta ad accounts and Business Manager: Disabled ad accounts, restricted Business Portfolios, advertising access removed and payment holds.
- Username claims: Get a taken username through trademark, impersonation or old-account routes.
- TikTok fixes: TikTok accounts banned, suspended, limited on LIVE or hacked.
- Snapchat fixes: Snapchat accounts locked, banned or tied to a device ban.
- Threads fixes: Threads profiles banned, limited or lost with Instagram.
- Hacked accounts: Accounts and ad accounts taken over: Facebook, Instagram, TikTok, Snapchat and Business Manager.
- Impersonation reports: Fake profiles posing as you or your brand on Instagram, Facebook, TikTok and Snapchat.
- For agencies: Agencies can pass client account and ad account recovery to Bansfix under their own brand.
- Pricing: How terms work at Bansfix. Asking costs nothing.
- How it works: From first message to the platform's decision, in four steps.
- FAQ: Common questions about Bansfix.
- Personal profile disabled: How to appeal a disabled Facebook profile, what ID works, and the mistakes that sink appeals.
- No access to the email or phone on the account: Locked out of Facebook and the email or phone number on the account is gone. The recovery routes that still work.
- Ad account restricted: Meta restricted or disabled your ad account. How to read Account Quality, request a review and avoid making it worse.
- Page restricted: Your Facebook Page is restricted or lost reach after a violation. How to see why and request a review.
- After a refused appeal: Facebook rejected your appeal. The legal and practical routes left, especially in the EU and UK.
- How to appeal a disabled Facebook account: The steps to appeal a disabled Facebook profile from the notice, what to upload, and what to avoid while you wait.
- Facebook says you have 180 days to disagree: Facebook gives a window to disagree with a disabled account decision. What it means and how to use it well.
- Facebook wants your ID or a video selfie: Facebook asked for ID or a video selfie. Which documents work, how to take the selfie, and why checks fail.
- Facebook was hacked, then disabled: Someone took over your Facebook and the account was disabled for their activity. The order that gives you the best chance.
- Your Facebook account is suspended: Facebook suspended your account. How a suspension differs from a disabled account and how to respond.
- Lost access to your Facebook login codes: You lost the phone or app that gives your Facebook login codes. The recovery options that still work.
- Business Portfolio restricted: Your Meta Business Portfolio, formerly Business Manager, is restricted. How to find the reason and request a review.
- Ad account disabled over payment: Your ad account was disabled after a failed payment or a payment risk flag. What to fix and how to request a review.
- Your Facebook Page was unpublished: Your Facebook Page was unpublished. How to see why and how to appeal it from Page settings.
- Facebook locked your account: Facebook locked your account for security. Why it happens and how to unlock it without making it worse.
- Disabled for a fake name or impersonation: Facebook disabled your profile for using a fake name or impersonation. How to prove who you are.
- Facebook disabled in the UK: Facebook disabled your account in the UK. The appeal route, what UK users should know, and when to get help.
- Facebook disabled in the USA: Facebook disabled your account in the US. The official appeal, ID tips for US documents, and common mistakes.
- Facebook disabled in Canada or Australia: Facebook disabled your account in Canada or Australia. The official appeal and what to have ready.
- Instagram disabled for spam: Instagram says your account was disabled for spam. Why it happens and what the appeal should say.
- Instagram age verification: Instagram wants proof of age. The options and how to pass.
- Instagram keeps sending me back to the login screen: After an appeal, Instagram loops you back to login. What it means.
- Instagram disabled in Germany or France: An Instagram account disabled in Germany, France or elsewhere in the EU: appeal, then out-of-court bodies.
- Instagram disabled in Canada: An Instagram account disabled in Canada: the appeal and what to keep.
- Facebook asks you to upload a photo of yourself: Facebook locked your account and wants a photo of your face. How to pass it.
- Facebook account restricted for days: Facebook limited your account for a number of days. What still works and what to avoid.
- Facebook Group restricted or admin limited: Your Facebook Group or your admin role was restricted. How to see why and respond.
- Facebook account memorialized by mistake: Your Facebook account was memorialized while you are alive. How to fix it.
- Facebook disabled in the UAE or Saudi Arabia: A Facebook profile disabled in the Gulf: appeal tips, VPNs and ID.
- Ad account disabled for circumventing systems: Meta says your ad account tried to get around its systems. What that means and how to respond.
- Ad account restricted for unusual activity: Meta restricted your ad account for unusual activity. The quick checks.
- Business verification rejected: Meta rejected your business verification. Why and what to send next.
- Your personal advertising access is restricted: Meta restricted you, not just the ad account. What that blocks and how to ask for a review.
- Meta ad account disabled for a UK business: A UK business with a disabled Meta ad account: the review and Companies House details.
- Meta ad account disabled for an Australian business: Australian advertisers with a disabled ad account: the review and ABN details.
- TikTok account suspended temporarily: TikTok suspended your account for a set time. What to do while you wait.
- Banned from TikTok LIVE: TikTok stopped you going LIVE. How long it lasts and how to appeal.
- Snapchat device ban: Snapchat banned the device, not just the account. What that means.
- Snapchat locked for using an unofficial app: Snapchat locked your account because of a third-party app or plugin.
- Threads account banned: Your Threads profile was banned but Instagram still works.
- Facebook Page username taken: The @name you want for your Facebook Page is taken.
- Claim a Snapchat username: Your brand or name is taken on Snapchat. What can be done.
- Report a TikTok account impersonating you: A TikTok account is using your name or brand.
- Brand impersonation on Instagram with a trademark: Using a registered trademark to remove an Instagram account posing as your brand.
- Business Manager taken over by a hacker: A hacker took your Business Manager. How to get it back.
- TikTok hacked and the email was changed: Someone changed your TikTok email and phone.
- Agency client ad account disabled: A client's ad account was disabled while your agency ran it.
What to send
- Your username or profile link.
- A screenshot of the notice or error, with the date visible.
- Which email or phone is on the account (just which one, never a code).
- What happened before it started, in a few lines.
Please do not send passwords, login codes, card numbers or access tokens.
How it works with Bansfix
- Message us on WhatsApp or email with the username and a screenshot of the notice.
- We tell you honestly whether this is something we can help with. Terms are agreed with you before any work starts.
- We prepare the appeal and the supporting details, to go through the platform’s own channels.
- We stay in touch while you wait. The platform makes the final decision, and nobody can promise the outcome.
About Bansfix
Bansfix is an independent account recovery service for Facebook, Instagram, TikTok, Snapchat and Threads, Meta ad accounts and Business Manager. We also handle username claims, impersonation reports and white-label work for agencies. Contact: WhatsApp +1 934 201 2490 or team@unbanz.com. Independent service. Not affiliated with Meta.